Location /Area: Tininga Ltd, Mt Hagen

1. POSITION: CENTRALISED SALES MANAGER

JOB OVERVIEW

We are seeking a dynamic and experienced Centralised Sales Manager to lead a centralised sales team focused on driving growth across all product ranges, including premium lines. The successful candidate will create a seamless, “one-stop shop” customer experience while coordinating regional support and ensuring high-quality service delivery across multiple accounts.

KEY RESPONSIBILITIES

• Lead and manage a centralised sales team responsible for serving retail and commercial customers across all product categories.
• Drive sales growth across the full product portfolio, with a strong focus on premium lines and value expansion opportunities.
• Provide customers with a streamlined, single-point-of-contact sales experience enhancing satisfaction and loyalty.
• Allocate and manage regional or account-specific team members, ensuring customer needs are met efficiently and professionally.
• Collaborate with field and store-level sales teams to deliver the best possible customer experience and fulfilment outcome.
• Monitor customer performance, sales trends, and service results to identify opportunities for improvement or growth.
• Develop, implement, and refine sales strategies that strengthen market reach and maintain competitive positioning.
• Support the onboarding and development of new customers, ensuring strong engagement and high service standards.
• Prepare reporting and performance updates for management, highlighting targets, achievements, risks, and opportunities.

SKILLS & EXPERIENCE

• Proven experience in sales leadership, account management, or customer service management.
• Ability to lead centralised service functions and manage remote or distributed support teams.
• Strong relationship-building skills and commitment to high service standards.
• Ability to interpret sales performance data and develop strategies to drive improvement.
• Excellent communication, leadership, and delegation skills.
• Experience in retail, FMCG, or B2B customer service environments (preferred).
• Ability to work in a fast-paced environment and balance multiple priorities.

APPLICATIONS CLOSE ON FRIDAY 26^TH DECEMBER, 2025